Here to help

A little guidance.

Need a hand? Email jacob.hoffman@sippylog.com.

Check your saved records

History shows saved entries. You can edit an entry to correct its time or amount. Pumping records are kept separate from consumed milk.

Check iCloud synchronization

Open Settings → Data storage to see the current storage and cloud status. When using personal iCloud, use the same Apple account on your devices and allow pending changes to finish with the app open and connected.

If restoration is pending, use Try again before creating a new profile. Saved profiles appearing on a device do not establish that every change has uploaded.

Timers, widgets, and Live Activities

The last-fed clock uses bottle and nursing feedings. Pumping does not reset it. Live Activities can end or be dismissed independently of saved history. Check Settings → Live Activity diagnostics for local technical details.

Before uninstalling to troubleshoot, establish whether local changes have synchronized. iCloud sync maintains current state; it is not a set of dated backups.

Preparing a support request

Note the app version, iOS version, device model, steps to reproduce, and any error text. Share only the screenshots or diagnostic details you choose. Support cannot access your private iCloud tracking database.